Privacy Policy

This Privacy Policy explains how [LLC NAME] ("Reelive," "we," "us") collects, uses, and shares information when you use the Reelive website and application (the "Service").

1. Information we collect

• Account information: email address, and password (handled by our authentication provider, Supabase — we never see or store your raw password).
• Photos you upload: the images you choose to upload to create a Movie.
• Generated content: the animated Movies produced from your photos.
• Payment information: handled entirely by Stripe, our payment processor. We do not store your credit card details — Stripe handles that, and shares with us only what's needed to know what you purchased (e.g., transaction confirmation, plan type).
• Usage data: basic technical logs (e.g., request timestamps, error logs) used for debugging and abuse prevention.

2. How we use your information

• To provide the Service: authenticate you, store your photos, generate Movies, and let you manage/download/delete your projects.
• To process payments and manage your credit balance and subscription.
• To communicate with you about your account (e.g., password resets).
• To prevent abuse, fraud, and enforce our Terms of Service.

3. Who we share your information with

We use the following third-party service providers to operate Reelive. Each receives only the data necessary to perform its function:

• Supabase — authentication and database (stores your account info, project metadata, and credit balance).
• Cloudflare (R2 storage) — stores your uploaded photos and generated Movies.
• Google Cloud (Cloud Run) — runs the video-rendering pipeline that processes your photos into Movies.
• xAI (Grok Imagine API) — receives your uploaded photos to generate the animated video output. This is a core part of how the Service works: your photos are sent to this third party for AI processing. xAI's own data handling is governed by their terms/privacy policy in addition to ours.
• Stripe — processes payments. We never receive or store your full card details.

We do not sell your personal information or photos to third parties, and we do not use your photos to train our own AI models.

4. Data retention and deletion

• Your photos and Movies are stored until you delete them or delete your account.
• Deleting a project removes its photos and Movies from our storage.
• You can request full account deletion by contacting us at [CONTACT EMAIL]; we will delete your account data, photos, and Movies within [X] days, except where we're required to retain payment records for legal/tax purposes.

5. Children's privacy

The Service is not directed at children, and we do not knowingly collect accounts from anyone under 18. However, uploaded photos may depict minors (e.g., family photos) — by uploading such a photo, you confirm you're the parent/guardian of any minor depicted, or have their parent/guardian's permission, as described in our Terms of Service.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. Contact us at [CONTACT EMAIL] to exercise these rights.

7. Security

We use industry-standard measures (encrypted storage, access controls, signed short-lived URLs for file access) to protect your data, but no system is completely secure. Report suspected security issues to [CONTACT EMAIL].

8. International data transfers

Our service providers (Supabase, Cloudflare, Google Cloud, xAI, Stripe) may process data in the United States and other countries. By using the Service, you consent to this transfer and processing.

9. Changes to this policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

10. Contact

Questions about this policy: [CONTACT EMAIL]