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Frequently asked questions

What does Reelive actually do?

You upload a set of photos from an event or memory, and Reelive uses AI to gently animate each one — subtle motion, like the moment was caught on video instead of a still photo — then stitches them together into one short movie you can download and keep.

How many photos can I use?

Up to 10 photos per movie. Supported formats are JPG, PNG, WEBP, and HEIC, up to 15 MB each.

How long does it take?

Photos animate in parallel, so most movies finish in about a minute. You don't have to keep the app open while it renders — start it, come back later, and it'll be waiting for you.

What if a photo doesn't animate well?

Occasionally a photo can't be animated (a safety filter, a processing hiccup). When that happens, Reelive automatically falls back to a smooth pan-and-zoom effect for that photo instead, so your movie still comes out complete.

How much does it cost?

One movie costs 1000 credits. You can get credits a few ways:

Can I cancel my subscription?

Yes, anytime — go to Settings in the app and choose "Manage subscription." Credits you've already been granted stay yours to use even after canceling.

Is my data safe?

Your photos are stored securely and only used to generate your movie. See the Privacy Policy for the full details, including how photos are handled by our AI processing provider.

Can I delete my account?

Yes — Settings has a "Delete my account" option that permanently removes your account, movies, and photos, and cancels any active subscription. This can't be undone.

Is there a mobile app?

Yes, Reelive is available on iOS. The same account and credits work across both the app and the website.

Something's not working — who do I contact?

Email reelivesupport@gmail.com and we'll help sort it out.